Accommodation service managers

National Occupation Code (NOC): 0632

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

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Job Duties for Accommodation service managers

  • develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • prepare budgets and monitor revenues and expenses
  • participate in the development of pricing and promotional strategies
  • negotiate with suppliers for the provision of materials and supplies
  • negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • recruit and supervise staff, oversee training and set work schedules
  • resolve customer complaints

Working Conditions for Accommodation service managers

Work generally takes place indoors, such as in hotels, resorts, and on-property convention facilitates.

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