National Occupation Code (NOC): 12010

Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.

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Job Duties for Supervisors, general office and administrative support workers

• Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Train workers in job duties, safety procedures and company policies
• Requisition supplies and materials
• Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

Employment Requirements for Supervisors, general office and administrative support workers

• Completion of secondary school is required.
• Completion of college courses related to area supervised is usually required.
• Experience in the occupation supervised is usually required.

Alternate Job Titles

• Administrative Clerks Supervisor
• Attendance Records Supervisor
• Clerical Supervisor
• Contract Clerks Supervisor
• Data Control Supervisor
• Data Entry Clerks Supervisor
• Data Entry Supervisor
• Desktop Publishing Operators Supervisor
• Desktop Publishing Supervisor
• Desktop Publishing System Supervisor
• Electronic Data-processing (EDP) Unit - Supervisor
• Filing Clerks Supervisor
• Filing Service Supervisor
• General Office Clerks Supervisor
• Hospital Admitting Clerks Supervisor
• Nursing Registry Supervisor
• Office Clerks Supervisor
• Office Machine Operators Supervisor
• Office Services Supervisor
• Office Supervisor
• Operations Supervisor
• Personnel Clerks Supervisor
• Photocopy Unit Supervisor
• Price Information Clerks Supervisor
• Receptionists And Hostesses Supervisor
• Receptionists Supervisor
• Records Clerks Supervisor
• Records Management Services Supervisor
• Records Management Supervisor
• Records Office Supervisor
• Registration Unit Supervisor
• Registry Supervisor
• Switchboard Operators Supervisor
• Telephone Operators Supervisor
• Telephone Service Supervisor
• Telephone System Night Supervisor
• Telephone System Supervisor
• Unit Clerks Supervisor
• Word Processing Service Coordinator
• Word Processing Unit Supervisor
• Employment And Training Services Supervisor