Search dozens of job boards at once with the largest job board in the region.
Find jobs, employment services, child care, transportation options and more near you.
Create a professional cover letter quickly and easily.
Learn more about different occupations, including regional demand and salary expectations.
Find career paths and jobs related to your current experience.
A dynamic reporting tool that shows employer recruiting and job search behaviour data.
Who are the people looking for work, and what are they searching for?
The following trades are related to this occupation:
Service Voluntary Certification
Education Requirements: Grade 12 or equivalent.
Training Hours: Complete 3,820 hours of on-the-job training, one 5-week, and one 1-week in-class technical training sessions (180 hours) for this apprenticeship.
Information Technology (IT) customer service agents provide customer service over the telephone or email for activities ranging from sales to technical troubleshooting. Agents access the information provided to aid customers with their concerns, negotiate issues, and resolve any other problems they may have. Print | Imprimer
Information Technology (IT) contact centre sales agents effectively use sales techniques and customer service skills to maintain the sales environment at a contact centre. Agents prepare and complete required documentation, and set up and configure microcomputer systems and components. Print | Imprimer
Training Hours: Complete 3,730 hours of on-the-job training, one 5-week, and one 4-week in-class technical training sessions (270 hours) for this apprenticeship.
Information Technology (IT) contact centre technical support agents answer technical questions from clients. They set up help desks, which support clients in their use of a wide variety of software applications at an advanced level. Print | Imprimer
