National Occupation Code (NOC): 64401

Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.

Follow This Occupation Share

Job Duties for Postal services representatives

• Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
• Sell stamps, prepaid mail and courier envelopes and money orders
• Route mail to the proper delivery stream
• Sign or obtain signatures from recipients for registered or special delivery mail and keep records
• Answer inquiries and complete forms regarding change of address, theft or loss of mail
• Record and balance daily transactions.

Employment Requirements for Postal services representatives

• Completion of secondary school and some college office administration courses may be required.
• On-the-job training is required.
• Physical fitness may be required for some occupations in this unit group.

Alternate Job Titles

• Bus Parcel Express Clerk
• Counter Clerk - Mail And Postal Services
• Delivery Services Clerk
• Express Mail Service Clerk
• Lost Package Search Clerk
• Lost Postal Package Search Clerk
• Mail Clerk
• Mail Counter Clerk
• Mail Room Assistant
• Mail Room Clerk
• Mailer
• Management Services Clerk - Mail And Postal Services
• Messenger Service Representative
• Parcel Post Clerk
• Post Office Clerk
• Postal Clerk - Retail Services
• Postal Counter Clerk
• Postal Services Wicket Clerk
• Postal Wicket Clerk
• Registered Mail Clerk
• Shipping Clerk - Mail And Postal Services
• Sub-post Office Clerk
• Volume Counter - Mail And Postal Services
• Volume Counter – Mail And Postal Services
• Bursting Machine Tender
• Express Service Clerk - Railway
• Railway Mail Clerk
• Railway Station Mail Clerk
• Shipping Clerk - Railway Transport
• Wicket Clerk - Mail And Postal Services
• Post Office Assistant - Term