National Occupation Code (NOC): 0621

Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. Retail and wholesale trade managers are employed by retail and wholesale sales establishments or they may own and operate their own store.

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Job Duties for Retail and wholesale trade managers

• Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold, and implement price and credit policies
• Source and negotiate with vendors when necessary to procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets, authorize expenditures, and monitor revenues
• Evaluate and improve customer service and respond to customer requests and issues
• Address staffing requirements, including the hiring, development and retention of staff

Working Conditions for Retail and wholesale trade managers

Work is performed in a retail or wholesale environment indoors.

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