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National Occupation Code (NOC): 4412
Home support workers provide personal care and companionship for seniors, persons with disabilities and convalescent clients. Care is provided within the client's residence, in which the home support worker may also reside. They are employed by home care and support agencies, private households, or they may be self-employed. Housekeepers perform housekeeping and other home management duties in private households and other non-institutional, residential settings.
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Many housekeepers and home support workers work part time and weekend hours are common. They often visit four or five clients on the same day. Surroundings also differ from case to case – some homes are neat and pleasant, while others are untidy or unpleasant. Some clients are angry, abusive, depressed or otherwise difficult, while other clients are pleasant and cooperative.
Visiting housekeepers may go to the same home every day for several months or years. They usually work with a number of different clients, each job lasting a few hours, days or weeks.
Most are day workers who live in their own homes and travel to their workplace, however, some home support workers live in the home of their employer, generally with their own bedroom and bathroom.
Housekeepers are employed by many types of households with various income levels. They usually work in pleasant, comfortable homes or apartments.